Shipping & Returns

All UK orders are shipped via Royal Mail Tracked From Jersey CI. You'll receive email or SMS updates with tracking information as soon as your order is ready for dispatch, Shipping typically takes 1-2 business days. Free postage on all orders Over £50

All USA orders are shipped via Royal Mail International Tracked. You'll receive tracking updates via email or SMS once your order is dispatched, with an estimated arrival date (normally 3-7 business days). Enjoy free shipping on orders Over $60. Please note that any import taxes or duties incurred upon arrival will be the buyer's responsibility.

All European orders are shipped via Royal Mail International Tracked. You'll receive tracking updates via email or SMS once your order is dispatched, with an estimated arrival date (normally 3-7 business days). Enjoy free shipping on orders over £50. Please note that any import taxes or duties incurred upon arrival will be the buyer's responsibility.

All AUS/NZ orders are shipped via Royal Mail International Tracked. You'll receive tracking updates via email or SMS once your order is dispatched, with an estimated arrival date (normally within 4-10 business days). Enjoy free shipping on orders over £50, or pay just £10 for orders below. Please note that any import taxes or duties incurred upon arrival will be the buyer's responsibility.

All CAD orders are shipped via Royal Mail International Tracked. You'll receive tracking updates via email or SMS once your order is dispatched, with an estimated arrival date (normally within 4-10 business days). Enjoy free shipping on orders over £50, or pay just £10 for orders below. Please note that any import taxes or duties incurred upon arrival will be the buyer's responsibility.

All Rest Of World orders are shipped via Royal Mail International Tracked when possible / on rare instances it is not an option and we will use DHL or UPS. You'll receive tracking updates via email or SMS once your order is dispatched, with an estimated arrival date (normally within 4-10 business days). Enjoy free shipping on orders over £100, or pay just £15 for orders below. Please note that any import taxes or duties incurred upon arrival will be the buyer's responsibility.

All orders will have 60 days from the package being delivered to return/exchange your order. Merchandise must not be worn or damaged. Shipping costs are non-refundable. Customers are responsible for the shipping of all returns and exchanges. We will ship the exchanged item back to you. For your security, we recommend shipping your package with a carrier that can provide you with a tracking number. Please note that Rat Betty is not responsible for items damaged or lost in transit. Please be sure of your size when exchanging as there will be a cost involved for a second exchange.

Please email hello@lostamigo.com with “Return” or “Exchange” and your order number in the subject line. You will receive an email with information on next steps. The returned package must include: a note containing the order number, and the item being returned. We will send you an email as soon as we receive your package. Please be sure of your size when exchanging as there will be a cost involved for a second exchange.